MGT-487 / 2 credits
Teacher: Chevallier Arnaud
Withdrawal: It is not allowed to withdraw from this subject after the registration deadline.
Remark: Cours donné sur le campus IMD
As a professional and eventually an executive, you will face a variety of complex problems that require you to think strategically. This course enables you to develop your strategic thinking by giving you a step-by-step process and actionable tools applicable to any complex challenge.
This course enables you to improve your problem-solving skills throughout the entire journey, including:
- Framing, where you identify what the problem is
- Exploring, where you identify potential solutions as well as what matters to you and your stakeholders
- Deciding, where you select the solution that, overall, best meets your needs.
By the end of the course, the student must be able to:
- Establish a comprehensive problem-solving approach
- Restate the perceived problem in a synthetic frame
- Analyze the root causes of the problem and update the frame accordingly
- Construct a clear map of the set of potential solutions
- Structure the analysis of the potential solutions
- Decide which solution offers the best tradeoffs
- Synthesize the analysis in a compelling argument
- Access and evaluate appropriate sources of information.
- Continue to work through difficulties or initial failure to find optimal solutions.
- Demonstrate a capacity for creativity.
- Demonstrate the capacity for critical thinking
This course uses a mix of flipped lectures (videos), class discussions, and projects
Class participation, including contributions to help others (in your group and other groups) â 20% (individual)
Quality of report for Frame analysis â 15% (group)
Quality of report for Explore analysis â 15% (group)
Quality of report for Decide analysis â 15% (group)
Quality of synthesis report â 15% (group)
Final reflection on key learnings and action plan moving ahead â 20% (individual)
Virtual desktop infrastructure (VDI)
Chevallier, A. (2016). Strategic thinking in complex problem solving. Oxford, UK, Oxford University Press.
Ressources en bibliothèque
In the programs
- Semester: Spring
- Number of places: 32
- Exam form: During the semester (summer session)
- Subject examined: Complex problem solving in organizations
- Lecture: 1 Hour(s) per week x 14 weeks