Managing effective communications

MGT-488 / 2 crédits

Enseignant: Cairns-Lee Heather Mary

Langue: Anglais

Withdrawal: It is not allowed to withdraw from this subject after the registration deadline.

Remark: Courses given on IMD Campus.

Summary

Effective communication is a critical skill in both personal and professional settings. This course is designed to equip you with the fundamental principles and practical techniques to enhance your ability to communicate with impact.

Content

Enhance verbal and nonverbal communication skills

Build rapport through communication

Understand the psychology of communication

Discover the power of inquiry

Use communication to advance social causes

Keywords

Communicate

Listen

Present

Inquire

Persuade

Learning Prerequisites

Required courses

None

Recommended courses

None

Learning Outcomes

By the end of the course, the student must be able to:

  • Create
  • Critique
  • Elaborate
  • Interpret
  • Sketch

Transversal skills

  • Communicate effectively, being understood, including across different languages and cultures.
  • Give feedback (critique) in an appropriate fashion.
  • Negotiate effectively within the group.
  • Resolve conflicts in ways that are productive for the task and the people concerned.
  • Demonstrate the capacity for critical thinking
  • Demonstrate a capacity for creativity.

Teaching methods

Lecture, interactive exercises, presentations, case studies, visual methods

Assessment methods

25% class participation

35% Group Project

40% Self Reflective Journal

Supervision

Office hours No
Assistants No
Forum No

Dans les plans d'études

  • Semestre: Printemps
  • Nombre de places: 40
  • Forme de l'examen: Pendant le semestre (session d'été)
  • Matière examinée: Managing effective communications
  • Cours: 1 Heure(s) hebdo x 14 semaines
  • Type: obligatoire

Semaine de référence

Cours connexes

Résultats de graphsearch.epfl.ch.