CS-491 / 6 crédits

Enseignant: Wegmann Alain

Langue: Anglais


Summary

In this course, we teach how to define the requirements for an IT service that would best serve the needs of an organization. The course is taught using a non-conventional style in which the students learn mostly through the stress of a series of concrete experiences that mimic real-life situation.

Content

Keywords

Tender process, quotation, purchase order, leadtime, bill of material, development process, V process, spirale process, quality system, traceability, ISO 9000, financial statements, year-end book closing, ERP,

 

BPMN, business process reengineering, interview, contextual inquiry, business service, IT service, requirements engineeing, SEAM service modeling, SEAM motivation modeling.

 

Interpretivism, model / reality, homeostasis, appreciative systems

Learning Outcomes

By the end of the course, the student must be able to:

  • Describe business domains (sales, engineering, manufacturing, quality, accounting)
  • Coordinate reply to a tender
  • Design quality system based on ISO 9000
  • Analyze business stakeholder perceptions and motivations
  • Assess / Evaluate existing business processes
  • Conduct overall business/IT alignment project
  • Design specifications of business services and IT services
  • Implement prototype on a SaaS

Transversal skills

  • Continue to work through difficulties or initial failure to find optimal solutions.
  • Use both general and domain specific IT resources and tools
  • Write a scientific or technical report.
  • Collect data.
  • Make an oral presentation.
  • Summarize an article or a technical report.

Teaching methods

Experiential learning and group work

Dans les plans d'études

  • Semestre: Printemps
  • Forme de l'examen: Oral (session d'été)
  • Matière examinée: Enterprise and service-oriented architecture
  • Cours: 6 Heure(s) hebdo x 14 semaines
  • Semestre: Printemps
  • Forme de l'examen: Oral (session d'été)
  • Matière examinée: Enterprise and service-oriented architecture
  • Cours: 6 Heure(s) hebdo x 14 semaines
  • Semestre: Printemps
  • Forme de l'examen: Oral (session d'été)
  • Matière examinée: Enterprise and service-oriented architecture
  • Cours: 6 Heure(s) hebdo x 14 semaines
  • Semestre: Printemps
  • Forme de l'examen: Oral (session d'été)
  • Matière examinée: Enterprise and service-oriented architecture
  • Cours: 6 Heure(s) hebdo x 14 semaines
  • Semestre: Printemps
  • Forme de l'examen: Oral (session d'été)
  • Matière examinée: Enterprise and service-oriented architecture
  • Cours: 6 Heure(s) hebdo x 14 semaines
  • Semestre: Printemps
  • Forme de l'examen: Oral (session d'été)
  • Matière examinée: Enterprise and service-oriented architecture
  • Cours: 6 Heure(s) hebdo x 14 semaines

Semaine de référence

 LuMaMeJeVe
8-9     
9-10     
10-11     
11-12     
12-13     
13-14     
14-15     
15-16     
16-17     
17-18     
18-19     
19-20     
20-21     
21-22