Coursebooks

Non-Market competition and risk governance

MGT-419

Lecturer(s) :

Delannoy Guillaume Alain Amaury

Language:

English

Withdrawal

It is not allowed to withdraw from this subject after the registration deadline.

Summary

This course provides key concepts and tools to understand complex systemic interactions and implement effective change strategies within teams and organizations. Participants will acquire essential knowledge for developing their leadership potential in areas such as systemic thinking, problem solvin

Content

Course framework: The systemic and strategic model

The course will kick off by providing a rigorous theoretical framework for understanding organizations and teams as living, adaptive, systems, in constant interaction with their environment, by drawing on systems theory, cybernetics, information theory and constructivist epistemology. The advanced communication techniques developed within the framework of the systemic and strategic problem-solving model will be used throughout the course to address a wide variety of management challenges.

Practical applications of systemic and strategic intervention

Once the framework has been introduced, the course will dive into a broad range of management challenges in order to illustrate how this rigorous and pragmatic problem-solving model can be used effectively to address them. Grounded in rigorous pragmatic communication-based research, real case scenarios of resistance to change, lack of motivation, conflicts within teams, burn-out, job performance, decision making and lack of communication and trust will be presented and analyzed.

Individual applications of systemic and strategic intervention

Building on these practical foundations, the weekly exercise sessions apply these concepts and operative strategies by asking students to work on case studies in their potential professional field. All students participant will submit solutions to one or two scenarios which will require them to refer to the strategies seen in the lectures.

Keywords

Systemic thinking

Strategic intervention

Problem solving

Change management

Interpersonal communication

Learning Outcomes

By the end of the course, the student must be able to:

Transversal skills

Teaching methods

A series of interactive lectures introducing the systemic and strategic theory and illustrations of its application in the context of work-related problems. 

Expected student activities

Personal study of relevant bibliography

Working on proposed case studies

Applying the problem-solving method to current and/or past work-related situations

Assessment methods

 

Resources

Virtual desktop infrastructure (VDI)

No

Bibliography

Paul Watzlawick, Ultra solutions: How to fail most successfully?

Paul Watzlawick, The situation is hopeless, but not serious

Paul Watzlawick, John Weakland, Richard Fisch, Change: principles of problem formation and problem resolution

Paul Watzlawick, The invented reality (contributions to constructivism)

Paul Watzlawick, How Real Is Real?: Confusion, Disinformation, Communication

Paul Watzlawick, Jeanet Beavin & Don Jackson, Pragmatics of human communication

Lucy Gill, How to work with just about anyone

In the programs

Reference week

 MoTuWeThFr
8-9     
9-10     
10-11     
11-12     
12-13     
13-14     
14-15     
15-16     
16-17     
17-18     
18-19     
19-20     
20-21     
21-22     
Under construction
 
      Lecture
      Exercise, TP
      Project, other

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  • Autumn semester
  • Winter sessions
  • Spring semester
  • Summer sessions
  • Lecture in French
  • Lecture in English
  • Lecture in German