MGT-409 / 5 credits

Teacher: Bürer Mary Jean

Language: English

Withdrawal: It is not allowed to withdraw from this subject after the registration deadline.


Summary

This course aims to engage students into multidisciplinary collaboration to tackle real world problems with a human centered approach. It will also provide knowledge about the role of design in innovation.

Content

Keywords

innovation, design thinking, rapid prototyping, user empathy, ideation, service design, digital technologies

Learning Prerequisites

Required courses

None

Important concepts to start the course

Empathy, User perception, Innovation, Design

Learning Outcomes

By the end of the course, the student must be able to:

  • Analyze product and service offerings in a market
  • Conduct Interviews with users
  • Demonstrate Protoypes
  • Explore Multiple solutions
  • Report All findings and innovations
  • Develop Product and service innovations
  • Present Findings to partners
  • Design Real products, processes, and services
  • Apply design thinking and service design methodologies

Transversal skills

  • Assess progress against the plan, and adapt the plan as appropriate.
  • Set objectives and design an action plan to reach those objectives.
  • Communicate effectively with professionals from other disciplines.
  • Communicate effectively, being understood, including across different languages and cultures.
  • Demonstrate a capacity for creativity.
  • Collect data.
  • Use a work methodology appropriate to the task.
  • Plan and carry out activities in a way which makes optimal use of available time and other resources.
  • Evaluate one's own performance in the team, receive and respond appropriately to feedback.

Teaching methods

Lectures, guest lectures, case method, building things, online tools

Expected student activities

Group work, ideation / brainstorming, building prototypes, going into the field, talking with users and customers.

Expect a higher than usual workload for this course.

A maximimum number of 50 students will be accepted in this course, however students are encouraged to attend the first two classes even if there are no spaces left on IS Academia. Please note that those students that have not attended since the first class will not be accepted.

 

Assessment methods

Presentation of the challenge definition, prototypes and documentation of the project will be graded as follow:

  • Four-week project: 30%
  • Eight-week challenge: 70%

Supervision

Office hours No
Assistants Yes
Forum No
Others Office hours TBD, exercises

In the programs

  • Semester: Fall
  • Number of places: 50
  • Exam form: During the semester (winter session)
  • Subject examined: D. Thinking: real problems, human-focused solutions
  • Lecture: 3 Hour(s) per week x 14 weeks
  • Exercises: 2 Hour(s) per week x 14 weeks
  • Semester: Fall
  • Number of places: 50
  • Exam form: During the semester (winter session)
  • Subject examined: D. Thinking: real problems, human-focused solutions
  • Lecture: 3 Hour(s) per week x 14 weeks
  • Exercises: 2 Hour(s) per week x 14 weeks
  • Semester: Fall
  • Number of places: 50
  • Exam form: During the semester (winter session)
  • Subject examined: D. Thinking: real problems, human-focused solutions
  • Lecture: 3 Hour(s) per week x 14 weeks
  • Exercises: 2 Hour(s) per week x 14 weeks
  • Semester: Fall
  • Number of places: 50
  • Exam form: During the semester (winter session)
  • Subject examined: D. Thinking: real problems, human-focused solutions
  • Lecture: 3 Hour(s) per week x 14 weeks
  • Exercises: 2 Hour(s) per week x 14 weeks
  • Semester: Fall
  • Number of places: 50
  • Exam form: During the semester (winter session)
  • Subject examined: D. Thinking: real problems, human-focused solutions
  • Lecture: 3 Hour(s) per week x 14 weeks
  • Exercises: 2 Hour(s) per week x 14 weeks
  • Semester: Fall
  • Number of places: 50
  • Exam form: During the semester (winter session)
  • Subject examined: D. Thinking: real problems, human-focused solutions
  • Lecture: 3 Hour(s) per week x 14 weeks
  • Exercises: 2 Hour(s) per week x 14 weeks

Reference week

 MoTuWeThFr
8-9     
9-10     
10-11     
11-12     
12-13  ODY016  
13-14ODY016   
14-15    
15-16    
16-17     
17-18     
18-19     
19-20     
20-21     
21-22     

Wednesday, 12h - 14h: Exercise, TP ODY016

Monday, 13h - 16h: Lecture ODY016